Shipping Policy

Shipping Policy

1. Shipping Policy

Thank you for shopping with Flamewy. We aim to process and ship your order as quickly as possible so you can enjoy your outdoor-inspired graphic apparel without unnecessary delays.

This Shipping Policy explains our order processing time, free shipping offer, estimated delivery time, tracking information, shipping address requirements, and related shipping details.

2. Order Processing Time

Most orders are processed within 1–3 business days after payment is confirmed.

Orders are processed Monday through Friday, excluding weekends and holidays. During peak seasons, promotional periods, or high order volume, processing may take slightly longer.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

3. Free Shipping

We offer free standard shipping on orders over $69.

For orders under $69, shipping fees will be calculated and displayed at checkout before payment.

4. Shipping Time

After your order has shipped, standard delivery usually takes 7–12 business days depending on your location, shipping carrier, and local delivery conditions.

Estimated total delivery time is usually 7–12 business days.

Please note that delivery times are estimates only and may vary due to weather, holidays, customs processing, carrier delays, local delivery conditions, or other factors outside our control.

5. Shipping Confirmation and Tracking

Once your order ships, we will send you a shipping confirmation email. If tracking is available, the email will include a tracking number or tracking link.

Tracking information may take a few days to update after the package has been shipped. If your tracking has not updated immediately, please allow some time for the carrier system to refresh.

6. Shipping Address

Please make sure your shipping address is complete and accurate before placing your order.

Flamewy is not responsible for delays, failed delivery, or lost packages caused by incorrect, incomplete, or outdated shipping information provided by the customer.

If you need to update your shipping address, please contact us as soon as possible at contact@flamewy.com. Once an order has entered processing or shipment, address changes may not be possible.

7. Multiple Items in One Order

If your order includes multiple items, they may be shipped separately depending on product availability, production time, or shipping arrangements.

If your items arrive in separate packages, please do not worry. The remaining items should arrive separately.

8. Lost, Delayed, or Missing Packages

If your package appears to be delayed, please check your tracking information first.

If your tracking shows that the package was delivered but you have not received it, please check with your local carrier, neighbors, household members, or building mailroom.

If you still need help, please contact us at contact@flamewy.com with your order number.

9. Customs, Duties & Taxes

For most orders, the price you see at checkout is the final price you pay. Flamewy does not charge hidden fees after checkout.

Flamewy covers customs duties and import taxes where applicable, so you will not be charged extra duties or import taxes by Flamewy after checkout.

Some international orders may still go through customs inspection or clearance depending on the destination country or region. Customs processing may occasionally cause delivery delays.

Flamewy is not responsible for delays caused by customs inspections, local authorities, holidays, weather, or other factors outside our control.

10. Refused Packages

Please do not refuse a package because of customs processing or delivery delays.

If you have any questions about your shipment, please contact us first at contact@flamewy.com so we can help you check the order status.

11. Contact Us

If you have questions about your order, shipping, or tracking information, please contact us at:

contact@flamewy.com